Terms and conditions

OVERVIEW

Welcome to Numismatica Leonessa. The terms “we”, “us” and “our” refer to Numismatica Leonessa. Numismatica Leonessa operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”). Numismatica Leonessa is powered by Shopify, which enables us to provide the Services.
The following terms and conditions, together with the policies referred to in them (these “Terms”), describe your rights and responsibilities when using the Services. Please read them carefully, as they contain important information about your legal rights, warranties and limitations of liability.
By visiting, interacting with or using the Services, you accept these Terms and our Privacy Policy. If you do not accept them, you must not use or access the Services.

SECTION 1 - ACCESS AND ACCOUNTS

By accepting these Terms, you represent that you have reached the age of majority in your state or region of residence and have given consent for any minor family members to use the Services on devices that you own, purchase or manage.
To use the Services, including browsing our online stores or purchasing any products or services we offer, you may be asked to provide information such as your email address and billing, payment and shipping details. You represent and warrant that the information you provide is accurate, current and complete and that you have all rights needed to provide it.
You are solely responsible for keeping your account credentials secure and for all activity on your account. You may not transfer, sell, assign or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make every effort to present our products and services accurately. Colours or appearance may nevertheless differ on your screen because of your device and its settings.
The characteristics, condition and preservation of each item are described on its product page. Differences caused by screen display do not exclude liability for lack of conformity.
Product descriptions may be changed at any time without notice, at our discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographical area or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS, RETURNS AND WITHDRAWAL

Before submitting an order, check the products, contact details, address and total amount due. The sales contract is concluded when you receive our order confirmation email. If payment is pending, the confirmation does not certify that payment has been received: the amounts remain due and the instructions for the selected payment method apply. To request a change or cancellation, contact us promptly at info@numisleo.it; your right of withdrawal and other mandatory rights remain unaffected. Availability issues or errors will be communicated promptly; changes to the product or price require your consent. Where cancellation entitles you to a refund, payments already received will be returned.

30-day commercial returns. You may request a return within 30 days of delivery under the conditions of our Returns and refunds policy. This additional option is separate from statutory withdrawal and the legal guarantee of conformity.

Statutory withdrawal. If you purchase as a consumer, you may withdraw from an online purchase within 14 days of receiving the goods without giving a reason, subject only to exceptions provided by law and applicable to the goods purchased. Notify us by an explicit statement to info@numisleo.it, identifying the order and items. You may use this optional wording: “I notify you of my withdrawal from the purchase of these goods: …; order no. … placed on …; received on …; consumer’s name and address: …; date: …”. Using your account or obtaining prior return approval is not a condition for exercising withdrawal.
Return the goods within 14 days of notifying withdrawal. You bear the direct return costs under the returns policy, except where the law provides otherwise. We will refund the payments due, including standard delivery costs, within 14 days of notification, using the same payment method unless otherwise agreed at no cost to you. We may wait until we receive the goods or evidence of dispatch, whichever comes first. Additional costs of delivery above standard delivery are not refunded. You are responsible only for diminished value resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.

Legal guarantee. Rights concerning lack of conformity, described in section 16, do not expire when the return or withdrawal periods end.
Consumer protections apply to people purchasing for purposes outside their professional or business activity. Business purchases are governed by applicable law and are not generally prohibited by these Terms.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions may change without notice. The price charged will be the price in effect when the order is submitted and will be stated in the order confirmation email. The total payable, shipping costs and any applicable charges are shown before the order is submitted. No additional costs are charged without the customer’s consent.
Prices in our online stores may differ from those in physical stores or other online stores operated by third parties. We may offer promotions governed by separate terms. Where promotional terms conflict with these Terms, the promotional terms prevail.
You agree to provide current, complete and accurate purchase, payment and account information and to promptly update your account and other information, including your email address, credit card numbers and expiry dates, so we can complete transactions and contact you when necessary.
You represent and warrant that your credit card information is true, accurate and complete, that you are authorised to use the card, that the card issuer will honour the charges, and that you will pay the published prices, shipping and handling costs and any applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for shipping and delivery delays. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs procedures or events beyond our control. Once the products are handed over to the carrier, ownership and the risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

Text, photographs, images, trademarks, logos and other Service content belong to Numismatica Leonessa or their respective rights holders and are protected by applicable intellectual property law. You may consult them to learn about products and use the store. Reproduction or commercial use requires the rights holder’s consent, except for uses permitted by law. These Terms do not transfer rights to content or trademarks. Shopify and third-party trademarks belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be given access to third-party customer tools as part of the Services that we do not monitor, control or influence.
You acknowledge that access is provided “as is” and “as available”, without warranties, representations or conditions of any kind and without endorsement. We have no liability arising from or connected with your use of optional third-party tools.
You use these tools at your own risk and discretion and should familiarise yourself with and approve the terms on which the third-party providers supply them.
We may offer new features through the Services in the future, including new tools and resources. They will also form part of the Services and be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks supplied or operated by third parties, including integrated third-party features. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you leave the Services to access them, you do so at your own risk.
We are not responsible for loss or harm connected with accessing third-party websites or purchasing or using third-party products, services, resources or content. Review their policies and practices carefully before making a transaction. Complaints, claims, concerns or questions about third-party products and services should be addressed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Numismatica Leonessa is powered by Shopify, which enables us to provide the Services. However, all sales and purchases in our store are made directly with Numismatica Leonessa. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Numismatica Leonessa, including damages, injuries or losses arising from purchased products and services. You expressly release Shopify and its affiliates from claims, damages and liabilities arising from or connected with your purchases and transactions with Numismatica Leonessa.

SECTION 10 - PRIVACY POLICY

All personal data we collect through the Services is subject to our Privacy Policy. Some personal data may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read the policy.
As the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve them. Information you submit will be transmitted to and shared with Shopify and third parties that may be in a different country from you, in order to provide services. See our Privacy Policy for further details of how we, Shopify and our partners use your personal data.

SECTION 11 - REVIEWS AND FEEDBACK

You may send suggestions and reviews about your experience. You retain rights to your content. By submitting a review for publication, you grant us non-exclusive permission, without compensation, to display it in the store and review services we use, with necessary technical adaptations that do not change its meaning. Permission is limited to this purpose and the duration of publication; other uses require separate permission.
Content must be truthful, relevant and respect third-party rights. Do not include other people’s personal data, unlawful content, threats or spam; disclose any incentives received. We may remove content that breaches these rules, without censoring a review merely because it is negative. Personal data is processed under the Privacy policy. For complaints or assistance, write to info@numisleo.it.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Information in the Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, shipping costs, transit times or availability. If information is inaccurate, we reserve the right to correct it, change or update information or cancel orders at any time without notice, including after an order has been submitted.

SECTION 13 - PROHIBITED USES

You must not use the Services for unlawful activity, fraud, impersonation, harassment, distribution of malware or spam, infringement of third-party rights or unauthorised collection of personal data. You must not impair the store’s operation, bypass security measures or extract content without authorisation or beyond uses permitted by law. Automated tools must comply with section 14.
We may restrict or suspend access that breaches these rules to the extent permitted by law, without affecting rights arising from concluded orders or mandatory consumer protections.

SECTION 14 - AGENTS AND AUTOMATED TOOLS

If you use software or a service that acts on your behalf, you must be authorised to perform the requested operations and check order details before confirmation. Automated tools must respect the store’s access permissions and limits, identify themselves when requested and must not evade security checks or restrictions. We may limit automated access that impairs the service or breaches these Terms. Its use does not reduce consumers’ legal rights.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to all or any part of the Services at our discretion at any time without notice. You remain responsible for amounts due up to and including the termination date.
The following sections continue to apply after termination: Intellectual Property, Feedback, Termination, Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Applicable Law, Privacy Policy and any other provision that by its nature should survive termination.

SECTION 16 - STATUTORY CONFORMITY GUARANTEE

Consumers benefit from the statutory conformity guarantee provided by applicable law. The characteristics and condition of coins and other goods are described on the product page; the numismatic or second-hand nature of an item does not exclude rights recognised by law.
For lack of conformity, contact us at info@numisleo.it. Statutory remedies are free of charge for consumers and apply subject to the relevant legal conditions. These Terms do not limit or exclude the statutory guarantee or any more favourable mandatory protections.

SECTION 17 - LIMITATION OF LIABILITY

Any limitations of liability apply only to the extent permitted by law. Liability for wilful misconduct or gross negligence, rights arising from the statutory conformity guarantee and other liabilities that cannot legally be excluded or limited are not excluded or limited. Mandatory consumer protections remain unaffected.

SECTION 18 - INDEMNIFICATION

To the extent permitted by law, you are responsible for the consequences of your unlawful or negligent breaches of these Terms and third-party rights. Consumers are not subject to disproportionate indemnification obligations or obligations that exclude or reduce their mandatory rights.

SECTION 19 - SEVERABILITY

If a provision of these Terms is held unlawful, void or unenforceable, it remains enforceable to the fullest extent permitted by applicable law and the unenforceable part is deemed severed. This does not affect the validity or enforceability of the remaining provisions.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision of these Terms does not waive it.
These Terms and any policies or operating rules published by us on this website or relating to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services. They replace previous or contemporaneous oral or written agreements, communications and proposals, including earlier versions of these Terms.
These Terms are interpreted under applicable legal rules, including those protecting consumers.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer or assign this agreement or its rights or obligations without our prior written consent. Attempts to do so have no effect. We may transfer, assign or delegate these Terms and our rights and obligations to the extent permitted by law, without reducing consumers’ rights or guarantees.

SECTION 22 - APPLICABLE LAW AND JURISDICTION

Italian law applies, without prejudice to mandatory protections applicable to consumers. Consumer disputes remain subject to the jurisdiction required by law at the consumer’s residence or domicile. In other cases, the ordinary rules of jurisdiction apply.

SECTION 23 - HEADINGS

The headings in this agreement are included for convenience only and do not limit or affect these Terms.

SECTION 24 - CHANGES TO THE TERMS

You can review the current version of these Terms on this page at any time.
We reserve the right, at our discretion, to update, change or replace any part of these Terms by publishing updates on our website. You are responsible for checking periodically for changes. We will notify you of material changes in accordance with applicable law, and they take effect on the date stated in the notice. Continued use of or access to the Services after publication of changes constitutes acceptance of them.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms should be sent to info@numisleo.it.
Business name: Numismatica Leonessa di Filisina Massimo
Address: Via Bonsignori 59, 25080 Prevalle (BS), Italy
Phone: +39 335 649 0043
VAT number: IT03227430984
Business registration: Brescia Chamber of Commerce, REA BS-515994